Accessibility
One of the core values at California State Parks is cultural diversity and accessibility. Read more about accessibility in State Parks.
Visiting the Museum
The California State Railroad Museum stives to be accessible to all visitors. Wherever possible, access to exhibits are facilitated by wheelchair lifts with the assistance of our friendly staff. This include the Refrigerated Car, Railway Post Office Car, and the viewing platform for The Gold Coast. Certain exhibits and programs have limited accessibility, due to factors such as narrow, historic stairways and door openings on railroad passenger cars. These include the St. Hyacinth sleeper car, Cochiti dining car, and Cab Forward locomotive.
For accessibility questions regarding your Museum visit, please contact our Group Desk at [email protected] or (916) 323-9274, or talk to our Visitor Services department at the front desk.
Riding an Excursion Train Ride
For excursion train rides, our Central Pacific Passenger Station is also wheelchair accessible. Due to the historic nature of the coaches, all passengers must be able to climb a narrow set of stairs to board the coaches. Due to limited aisle widths, wheelchairs, mobility devices, and strollers are not permitted on the coaches. Temporary storage for devices is provided at the passenger station.
For any questions regarding accessibility on the trains, please call the Membership office at [email protected] or (916) 445-5995, or talk to the Membership counter at the Museum or Passenger Station.
Sensory Inclusion
The Museum has achieved sensory-inclusive certification from KultureCity® as part of our ongoing efforts to be a more welcoming, accessible, and inclusive environment for visitors. Many staff and volunteers at the California State Railroad Museum and California State Railroad Museum Foundation have been trained on how to recognize those visitors with sensory needs and how to handle a sensory overload situation.
Sensory bags (with noise-canceling headphones, fidget tools, and more) are available at both the Museum front desk and the Passenger Station ticketing office. You’ll also find sensory signage throughout our spaces, identifying headphone zones and quiet areas for sensory breaks.
Social Narratives
To help prepare for your visit to the California State Railroad Museum and our Excursion Train Rides, individuals or families can view our social narratives. You can download the PDF or view our entries on the KultureCity app.